Office Services Editing and Proofreading Services

Serviced offices, coworking floors and business centres are sold on a monthly figure and remembered for everything that figure did not cover. A four-person firm signs for a room at a headline rate, then discovers the meeting room is chargeable, the printing is metered, the second monitor is a rental, and leaving early costs three months. Nobody was lied to. The number was simply presented without the twelve things attached to it.

We edit what serviced office operators, business centres and office service providers produce — licence agreements and plain-language summaries, pricing and inclusions schedules, house rules and building guidance, meeting room and event booking terms, mail handling and registered address service descriptions, reception and call answering service documentation, IT and connectivity service descriptions, moving-in and onboarding packs, notice, renewal and exit terms, community and member communications, health, safety and access documentation, and website and viewing material for prospective occupiers. Our editors work on the gap between the advertised figure and the actual monthly cost.

The all-inclusive claim is where this sector generates most of its complaints, and it is fixed by writing the exclusions with the same prominence as the inclusions. A page listing what the monthly fee covers, however long, tells a prospective occupier nothing about what will appear on the invoice. We write these so inclusions and exclusions sit side by side rather than in separate documents, since a reader comparing two providers compares what is in front of them; so anything metered is stated with its unit price and a realistic monthly example, because "printing charged at cost" means nothing until it means four pence a sheet; so meeting room entitlement is expressed in hours per month with the overage rate and whether hours roll over; so per-desk versus per-room pricing is unambiguous, along with what happens when a fifth person joins a four-desk room; so the deposit, the notice period, the uplift at renewal and the cost of leaving early are collected in one place instead of scattered through the licence; and so anything genuinely unlimited is named as unlimited rather than left to be inferred. Operators who publish this way lose fewer deals at the contract stage and almost none in the first quarter.

Everything you send is treated in confidence, including pricing, agreements and occupier information. We are editors rather than property, legal or commercial advisers, and we offer no view on terms, pricing or licence structure. What we can do is make the real monthly cost visible before somebody signs.