Moving Companies Editing and Proofreading Services

The wardrobe arrives at the new house with a long scratch down one side. The customer is certain it was not there yesterday. The crew are certain it was. The inventory says "1 x wardrobe" and the customer signed it at half past seven in the morning while looking for the cat. There is no way to settle this, and both parties will end the day believing the other is lying.

We edit what removals and moving companies produce — inventories and condition records at collection, survey and quotation documents, terms of business and liability limits, packing and preparation guidance for customers, crew instructions and job sheets, claims and damage correspondence, and the storage agreements that follow a delayed completion. Our editors work on a document written on a doorstep at seven in the morning.

The inventory and its condition record is what decides every removals damage claim, and its failure is a list of objects with no note of what state they were in. An inventory that counts items settles nothing. We work through these so condition is captured with the item rather than in a general disclaimer, since a printed line saying goods may be pre-owned protects nobody; so a short fixed vocabulary is used for marks — scratch, chip, dent, stain, loose — because crews under time pressure need six words and not a paragraph; so the position of any mark is given against the item's own front, given that a scratch on the left of a wardrobe depends entirely on where the writer was standing; so items that cannot safely be moved as they are get their own note at collection with the reason, as the flat-pack unit that will not survive dismantling is a conversation to have in the hall and not in the van; so the customer is shown what to check rather than asked to sign, because a signature obtained without a look is worth less than no signature; so high-value items are identified and separately recorded, since the limit per item in the terms is the one clause that matters and nobody reads it; and so the delivery check names the items to verify rather than inviting a general inspection. Inventories written this way end arguments before they begin.

Everything you send is treated in confidence, including customer details, inventories and claims correspondence. We are editors rather than removals or insurance specialists, and we offer no view on liability, damage or any claim. What we can do is make sure the record shows the state things were in.