Textiles Editing and Proofreading Services

A care label is four symbols and a line of text, and it is a promise. It says that if the customer does these things, the garment will survive — and if a jacket shrinks, bleeds or loses its coating after being washed exactly as instructed, the label is the document that decides who is right. Most care labels are copied from a similar product, and most of them have never been tested.

We edit what textile manufacturers and brands produce — care labels and their instruction text, fibre content and composition labelling, technical specifications for performance fabrics and their test methods, performance claim documentation, wash and wear test protocols and reports, colour fastness and dimensional stability documentation, supplier specifications and quality requirements, customer-facing fabric guidance and product information, restricted substance and compliance documentation, and returns and complaint investigation responses. Our editors work on the instruction that has to be survivable.

The care instruction is where a textile product's claims meet a domestic washing machine, and its failure is a symbol set chosen for safety rather than tested for accuracy. Over-cautious labelling costs sales and trust; optimistic labelling costs returns. We work through these so the instruction matches what the product was actually tested at, since a garment labelled for a thirty-degree wash and tested at forty is under-claiming and one labelled at forty and tested at thirty is a return; so the instruction includes the thing that actually destroys this product — the fabric conditioner that kills the wicking, the tumble dryer that delaminates the membrane, the iron on the printed panel, the professional dry-cleaning that removes the finish — because a general symbol does not convey a specific failure; so anything the customer will do anyway is addressed rather than prohibited, given that "do not tumble dry" on a school uniform is an instruction nobody follows and "tumble dry low if you must; it will shorten the life of the water repellency" is one they can work with; so the expected change is described where it is normal, whether slight shrinkage at first wash, gradual softening or a nap that lifts; so any professional cleaning instruction names the process rather than saying dry clean only; so the fibre content is stated accurately in the order that matters; and so the label text is short enough to be read in a shop. Labels written this way reduce returns and complaints in the same movement.

Everything you send is treated in confidence, including specifications, test data and product information. We are editors rather than textile technologists, and we offer no view on care instructions, test methods or product performance. What we can do is make the label match what was tested.