Content Management Systems Editing and Proofreading Services

A content management system is bought by a technical evaluator and used, every day for years afterwards, by people who did not choose it and do not think of themselves as technical. Marketing coordinators, charity communications officers, university department administrators — they will encounter your field labels and help text under deadline, and if the label says "Taxonomy term reference" they will either guess or ask someone. The documentation and interface copy around a CMS quietly determines whether an organisation's site stays coherent or degrades into three years of inconsistent pages.

We edit what CMS vendors, agencies and in-house teams produce — editor and author guides, administrator and site-builder documentation, content modelling and information architecture documents, migration plans and content audit reports, editorial style guides and governance policies, field labels, help text and interface copy, template and component documentation for developers, module and plugin documentation, training material and workshop handouts, accessibility guidance for content authors, and handover documentation at the end of a build. Our editors check that a term means one thing throughout, that instructions match what the interface actually says, and that guidance written by developers is usable by the people who will follow it.

The editor guide is the document that decides whether a build succeeds after launch, and most are written backwards — organised around the system's structure rather than around the tasks people perform. An author who wants to publish a news item should not have to understand content types, taxonomies and workflow states first. We restructure these guides around real tasks, in the order a new starter meets them, with the exact label from the screen in bold so it can be matched by eye, and a short "what this affects" note wherever a field has consequences elsewhere on the site. We also add the sections everyone omits: what to do when something is already published and wrong, who to ask for a permission you do not have, and which fields must never be left to default. Those three answers prevent most of the support requests a new CMS generates.

Everything you send is treated confidentially, including unreleased product documentation, client site architecture and migration plans. Whether you are an agency preparing handover documentation, a vendor whose docs have drifted from the current release, or an organisation writing its first editorial governance policy, we can make the writing plain enough for the people who will actually use it.