Bed and Breakfasts Editing and Proofreading Services

A bed and breakfast is somebody's house with guests in it, and that is the whole proposition and the whole difficulty. Guests want the warmth of being looked after and the autonomy of a hotel, and those conflict at the edges: the front door key, the breakfast time, the dog, the thin wall, the shoes on the stairs. Everything the owner has learned in fifteen years about what goes wrong exists in their head, and the guest arrives knowing none of it.

We edit what bed and breakfast owners and small guest houses produce — property descriptions and listing copy, house rules and guest information, booking confirmations and pre-arrival communications, check-in and key arrangements, breakfast and dietary information, cancellation and deposit terms, accessibility descriptions of an older building, children, pets and group policies, local area and recommendation material, guest directories and welcome folders, review responses, fire safety and emergency information, and licensing and registration documentation. Our editors write in the owner's own voice rather than a corporate one.

House rules are where small properties either sound welcoming or sound aggrieved, and the tone is set by which incidents prompted each rule. A list written after fifteen years of annoyances reads as a catalogue of grievances — no shoes upstairs, no wet towels on the bed, no arrivals after eight, no food in rooms — and greets a paying guest with a series of accusations. We rewrite these so each rule carries its reason briefly and warmly, because a guest who knows the stair carpet is original and irreplaceable takes their shoes off willingly and one who is instructed does not; so the rules that genuinely matter are separated from preferences, since a list of eleven equal-weight rules teaches guests that none are serious; so anything that would cause a guest to book elsewhere is in the listing rather than in the welcome folder — the shared bathroom, the dog, the church bells, the stairs; and so what the owner will do for the guest appears alongside what is asked of them. The same rules, warmly framed and honestly disclosed, produce better behaviour and better reviews.

Everything you send is treated in confidence, including guest information and booking material. We are editors rather than hospitality, safety or licensing advisers, and we offer no view on fire safety, food hygiene, accessibility obligations or registration requirements. What we can do is make the writing warm, honest about the property, and clear about what matters.