Disability Services Editing and Proofreading Services

Disability services write about people who are usually not the intended reader. Service descriptions are written for referrers, funding panels and commissioners; policies are written for regulators; assessments are written about a person for a file. The person themselves receives whatever is left, often in a format they cannot use, describing them in language they would not choose. Organisations run by and with disabled people notice this immediately; organisations that are not often do not notice it at all.

We edit what disability organisations and service providers produce — service descriptions and eligibility information, referral and self-referral material, assessment and support planning documentation, easy read and plain language versions, accessible format guidance for other teams, personal budget and direct payment explanations, advocacy and rights information, transition planning material for young people, complaints and feedback processes, staff handbooks and training material, safeguarding policies and their accessible versions, funding applications and commissioner reporting, and campaign material on rights and access. Our editors work to the language your organisation and its members use rather than importing terminology from elsewhere.

The service description written for the person rather than the referrer is the change that does the most, and almost nobody makes it. A page explaining that the organisation delivers person-centred support to adults with learning disabilities through an outcomes-focused model tells a referrer what box to tick and tells a disabled person nothing about whether this is any use to them. We write these so the reader learns what actually happens — who comes, how often, for how long, what they will and will not do, what it costs and whether they have to pay, and how to stop it if they do not want it any more. We put the eligibility test in terms someone can apply to themselves rather than in the funder's categories. And we produce the easy read version as a genuine version rather than a summary, because a shortened document that omits the cost and the right to complain is not an accessible version of the information; it is less information, given to the people who most need all of it.

Everything you send is treated in confidence, including material about identifiable people — please redact as your obligations require. We are editors rather than clinicians, social workers or legal advisers, and we offer no view on assessment, eligibility, entitlement or any support decision. What we can do is make the writing clear, respectful and genuinely usable by the person it concerns.