Freight Brokerage Editing and Proofreading Services

A carrier accepts a load at eleven hundred pounds. The invoice arrives at fourteen hundred and eighty: two hours of detention at the collection point, a redelivery because the consignee closed at four, and a pallet exchange nobody mentioned. The broker has already quoted the shipper at twelve fifty. Everyone in the chain believed they had agreed a price, and the disagreement is entirely about the three hundred and eighty pounds nobody wrote down.

We edit what freight brokers and forwarders produce — rate confirmations and carrier agreements, accessorial and surcharge schedules, quotations and customer proposals, carrier onboarding and compliance packs, claims handling and dispute correspondence, standard operating procedures for named accounts, and the terms attached to a booking. Our editors work on the document a driver's boss reads at midnight.

The rate confirmation is where a brokered load is priced or argued about, and its failure is a line rate with the variable costs left implicit. The dispute is never about the rate. We work through these so every accessorial that could apply is listed with its trigger and its amount, since detention charged at an unstated rate after unstated free time is a negotiation held after the fact; so free time is defined from a stated event — arrival, booking slot, gate-in — because the argument is always about when the clock started rather than what it costs; so evidence requirements are stated with the charge, given that detention without in and out times is a claim rather than a charge; so the things the carrier must not assume are named, such as whether the delivery site has a forklift, whether pallets are exchanged and whether the driver may leave the trailer; so cut-off and closing times at both ends appear with the address rather than in a note, as a redelivery costs more than every other line combined; so what happens if the load is cancelled after despatch is agreed in advance; and so the confirmation is one page a dispatcher can read at eleven at night on a telephone. Confirmations written this way get accepted and paid without a call.

Everything you send is treated in confidence, including rates, carrier terms, customer names and claims correspondence. We are editors rather than freight brokers, lawyers or claims specialists, and we offer no view on rates, liability or any dispute. What we can do is make sure the price includes the parts nobody mentions.