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Clear and conspicuous is a phrase the Federal Trade Commission has written out more than once, and the versions are not identical. One sits in the Endorsement Guides, which the Commission calls administrative interpretations providing the basis for voluntary compliance.1 Another sits in a trade regulation rule that took effect on October 21, 2024.2 That rule's disclosure requirements reach only a company's own insiders, so a policy addressed to everyone who posts about the company is drafting to two standards at once.3

The rule's disclosure duties stop at the company's own people

The Commission answers the scope question in its own guidance on the rule. Asked whether the rule covers when and how influencers should disclose their relationship to a brand, it answers: "No. The rule's only disclosure requirements relate to certain situations involving company insiders."3 It adds that failing to disclose such a relationship could still violate the FTC Act.3

Those insider duties sit in 465.5. An officer or manager writing a review or testimonial about the business needs a clear and conspicuous disclosure of that material relationship.4 The section carves out the case of a testimonial where the relationship is otherwise clear to the audience.4 A business disseminating a testimonial given by its officers, managers, employees, or agents needs that disclosure too.4 Two conditions apply together: the relationship is not otherwise clear to the audience, and the business knew or should have known of it.4 Officers and managers are also barred from soliciting reviews from immediate relatives, employees, or agents in the circumstances the section sets out, and a generalized solicitation to purchasers at large falls outside that bar.4

Where an outside creator's duty comes from instead

For a paid creator who is not an insider, the disclosure obligation runs through the Endorsement Guides and section 5. Section 255.5 requires disclosure of a connection between endorser and seller that might materially affect the weight or credibility of the endorsement and that the audience does not reasonably expect.5 What counts includes free or discounted products unrelated to the endorsed product, early access, and the possibility of being paid or of winning a prize.5

Two sentences in that section settle two different questions. One fixes when it is owed, saying a material connection needs disclosing "when a significant minority of the audience for an endorsement does not understand or expect the connection."5 The other fixes how much it must say. The disclosure "does not require the complete details of the connection, but it must clearly communicate the nature of the connection sufficiently for consumers to evaluate its significance."5

The rule classifies the post even where it sets no disclosure duty for the creator. The Commission's guidance treats a hired influencer's post touting a product as a celebrity testimonial rather than a review.3 Under 465.2(a) it is a violation for a business to write, create, or sell a celebrity testimonial that materially misrepresents any of three things.6 Those are that the testimonialist exists, that the testimonialist used or had experience with the product, and what that experience was.6

One phrase, two definitions, four differences

Section 255.0(f) states the definition in a single unnumbered paragraph, and its operative clauses use should. A visual disclosure "should stand out from any accompanying text or other visual elements so that it is easily noticed, read, and understood."1 In an interactive electronic medium the disclosure "should be unavoidable."1 The Guides describe themselves at 255.0(a) as providing the basis for voluntary compliance.1

Section 465.1(c) states it in eight numbered subparagraphs, and its verb is must.7 Four requirements appear there that the Guides do not carry, and subparagraph (c)(5) holds two of them. Under (c)(4), a disclosure "is not clear and conspicuous if a consumer must take any action, such as clicking on a hyperlink or hovering over an icon, to see it."7 Under (c)(5), it "must use diction and syntax understandable to ordinary consumers and must appear in each language in which the representation that requires the disclosure appears."7 Under (c)(6), it must comply "in each medium through which it is received, including all electronic devices and face-to-face communications."7

One difference runs in the other direction. The Guides carry a sentence the rule does not, that a disclosure presented simultaneously in both the visual and audible portions of a communication is more likely to be clear and conspicuous.1 The audience clause differs in its trigger as well as its illustration. The Guides reach the case where "an endorsement targets a specific audience," illustrated with older adults.1 The rule reaches the case where "the representation or sales practice targets a specific audience," illustrated with "children, the elderly, or the terminally ill."7

What a campaign policy is describing

The advertiser and its counsel decide whether a connection is material, whether a claim is substantiated, and whether a given post crosses into a violation. We answer none of the three. Documents a client sends are private and stay private.

The drafting is ours to read. A single policy paragraph addressing everyone who posts about the company is addressing two populations, and the Commission's guidance puts only one of them inside the rule. A staff policy that reproduces the wording of 255.0(f) has reproduced a definition the Commission calls an administrative interpretation, where 465.1(c) is the definition that applies to the duty at 465.5. A creator brief describing where a caption sits is describing placement, which both texts address in different words and neither leaves to the platform.

Appendix: Suppression, fake indicators, and the penalty provision

Section 465.7 covers responses to reviews rather than the writing of them. It is a violation for anyone to use an unfounded or groundless legal threat, a physical threat, intimidation, or a public false accusation in response to a consumer review.8 The accusation must be made with knowledge of its falsity or with reckless disregard, and the object must be to stop a review being written or to have one removed.8 Paragraph 465.1(p) defines an unfounded or groundless legal threat. It is one based on contentions unwarranted by existing law, or on factual contentions with no evidentiary support, or none likely after a reasonable opportunity for further investigation.7

Paragraph 465.7(b) reaches display rather than threats. A business may not materially misrepresent that the reviews shown on its own review pages represent most or all of those submitted.8 The prohibition applies where reviews are being suppressed on the basis of rating or negative sentiment.8 The paragraph lists criteria that do not count as sentiment-based suppression when applied equally to all reviews.8 Among them are trade secrets, abusive or obscene content, another individual's personal information, discriminatory content, and content that is clearly false or misleading.8

The statute the rule was made under carries a figure. A person violating such a rule, with actual knowledge or with knowledge fairly implied on the basis of objective circumstances, "shall be liable for a civil penalty of not more than $10,000 for each violation."9 The same provision excludes an interpretive rule from that exposure by name.9 The figure is adjusted for inflation by separate rule, so the amount in force on a given date is not the amount printed in the section.

References

  1. Office of the Federal Register, Electronic Code of Federal Regulations, 16 CFR 255.0, Purpose and definitions, current as of August 2026. https://www.ecfr.gov/current/title-16/chapter-I/subchapter-B/part-255/section-255.0
  2. Federal Trade Commission, Trade Regulation Rule on the Use of Consumer Reviews and Testimonials, final rule, 89 FR 68034, August 22, 2024, document 2024-18519, effective October 21, 2024. https://www.federalregister.gov/documents/2024/08/22/2024-18519/trade-regulation-rule-on-the-use-of-consumer-reviews-and-testimonials
  3. Federal Trade Commission, The Consumer Reviews and Testimonials Rule: Questions and Answers, business guidance. https://www.ftc.gov/business-guidance/resources/consumer-reviews-testimonials-rule-questions-answers
  4. Office of the Federal Register, Electronic Code of Federal Regulations, 16 CFR 465.5, Insider consumer reviews and consumer testimonials, current as of August 2026. https://www.ecfr.gov/current/title-16/chapter-I/subchapter-D/part-465/section-465.5
  5. Office of the Federal Register, Electronic Code of Federal Regulations, 16 CFR 255.5, Disclosure of material connections, current as of August 2026. https://www.ecfr.gov/current/title-16/chapter-I/subchapter-B/part-255/section-255.5
  6. Office of the Federal Register, Electronic Code of Federal Regulations, 16 CFR 465.2, Fake or false consumer reviews, consumer testimonials, or celebrity testimonials, current as of August 2026. https://www.ecfr.gov/current/title-16/chapter-I/subchapter-D/part-465/section-465.2
  7. Office of the Federal Register, Electronic Code of Federal Regulations, 16 CFR 465.1, Definitions, current as of August 2026. https://www.ecfr.gov/current/title-16/chapter-I/subchapter-D/part-465/section-465.1
  8. Office of the Federal Register, Electronic Code of Federal Regulations, 16 CFR 465.7, Review suppression, current as of August 2026. https://www.ecfr.gov/current/title-16/chapter-I/subchapter-D/part-465/section-465.7
  9. Office of the Law Revision Counsel, United States Code, 15 U.S.C. 45(m)(1)(A). https://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title15-section45&num=0&edition=prelim

A worked example: Posting Policy And Creator Brief

a brand's internal posting policy and the brief it sends to a paid outside creator, checked against the Endorsement Guides and the trade regulation rule

Section 465.5(a) requires a clear and conspicuous disclosure where an officer or manager writes a review or testimonial about the business, unless in the case of a testimonial the relationship is otherwise clear. Section 465.5(b)(1) reaches the business that disseminates a testimonial by its officers, managers, employees, or agents, where the relationship is not otherwise clear and the business knew or should have known of it. Paragraph 465.1(k) defines Manager and 465.1(l) defines Officers. The Commission's guidance on the rule states that the rule's only disclosure requirements relate to certain situations involving company insiders. An outside creator's disclosure runs through section 5 and the Endorsement Guides. Section 255.0(f) says a disclosure in an interactive electronic medium should be unavoidable. Section 255.5 says a disclosure must clearly communicate the nature of the connection sufficiently for consumers to evaluate its significance. Which products the brand pays to promote, and what it claims for them, are the brand's decisions. The extract below records them and is reproduced unchanged in both panels.

Before

SPECIMEN, PREPARED BY EDITFAST FOR ILLUSTRATION. NOT A REAL POLICY.
Prepared for Harlow Field Goods (fictitious), posting policy and creator brief

EXTRACT FROM THE BRAND'S RECORD (reproduced unchanged in both panels)
BR-1 The creator is paid a fee for the post and keeps the product. The creator is not an employee, officer, or agent of the brand.
BR-2 The platform truncates captions after the first two lines and hides the remainder behind a control the viewer taps.
BR-3 The marketing manager supervises two staff and posts reviews of the brand's own products on a third-party retail site.
BR-4 Warehouse staff also post about the products on their own accounts, and the brand does not repost them.
BR-5 The brand has not decided whether it will repost staff testimonials on its own website.

POSTING POLICY, EXTRACT

Anyone who posts about our products should disclose their connection to the company.

CREATOR BRIEF, DISCLOSURE SECTION

Please include the disclosure in the caption. Placing it after the first two lines is fine.

Suggested tag: #harlowpartner

After

SPECIMEN, PREPARED BY EDITFAST FOR ILLUSTRATION. NOT A REAL POLICY.
Prepared for Harlow Field Goods (fictitious), posting policy and creator brief

EXTRACT FROM THE BRAND'S RECORD (reproduced unchanged in both panels)
BR-1 The creator is paid a fee for the post and keeps the product. The creator is not an employee, officer, or agent of the brand.
BR-2 The platform truncates captions after the first two lines and hides the remainder behind a control the viewer taps.
BR-3 The marketing manager supervises two staff and posts reviews of the brand's own products on a third-party retail site.
BR-4 Warehouse staff also post about the products on their own accounts, and the brand does not repost them.
BR-5 The brand has not decided whether it will repost staff testimonials on its own website.

POSTING POLICY, EXTRACT

Officers and managers. If you are an officer or a manager and you write a review or testimonial about this company or its products, you must disclose your relationship to the company clearly and conspicuously in the review itself.

Everyone else. If you post about our products on your own account, disclose clearly and conspicuously that you work here.

[Query to the brand: BR-5 records no decision on reposting staff testimonials. Section 465.5(b)(1) reaches a business that disseminates a testimonial by an employee where the relationship is not otherwise clear and the business knew or should have known of it. The policy has nothing on reposting, and whether the brand will repost is its own decision.]

CREATOR BRIEF, DISCLOSURE SECTION

Please include the disclosure within the first two lines of the caption, above the point at which the platform truncates it.

Suggested wording: Harlow paid me for this post and gave me the product.

What changed, and why

WasNowReason
Anyone who posts about our products should disclose their connection to the company.Officers and managers. If you are an officer or a manager and you write a review or testimonial about this company or its products, you must disclose your relationship to the company clearly and conspicuously in the review itself.One sentence covered two populations that answer to two texts. Section 465.5(a) makes it a violation for an officer or manager to write a review or testimonial about the business without a clear and conspicuous disclosure of the material relationship. BR-3 records a manager posting reviews on a third-party site, and 465.1(k) and (l) define who officers and managers are.
Anyone who posts about our products should disclose their connection to the company.Everyone else. If you post about our products on your own account, disclose clearly and conspicuously that you work here.BR-4 records staff posting on their own accounts without the brand reposting them. Section 465.5(a) reaches officers and managers rather than staff at large, so the duty on these posts runs through section 255.5, which requires a material connection to be disclosed clearly and conspicuously. The instruction is kept, separated, and given that standard.
Please include the disclosure in the caption. Placing it after the first two lines is fine.Please include the disclosure within the first two lines of the caption, above the point at which the platform truncates it.BR-1 records the creator as an outside party, and the Commission's guidance places the creator's disclosure outside the rule's requirements. Section 255.0(f) says a disclosure in an interactive electronic medium should be unavoidable, and BR-2 records the platform hiding text after the first two lines behind a control the viewer taps.
Suggested tag: #harlowpartnerSuggested wording: Harlow paid me for this post and gave me the product.Section 255.5 says a disclosure need not carry the complete details but must clearly communicate the nature of the connection sufficiently for consumers to evaluate its significance. BR-1 records a fee and a retained product, and the word partner names neither.

Final specimen (PDF, 5 KB) Marked-up specimen (PDF, 7 KB)

Specimen prepared by EditFast for illustration only. Not a real document, record or filing. Any resemblance to an actual organization, person or record is unintended. Not legal, regulatory, clinical or professional advice.

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